Conflict resolution Essay Example | Topics and Well Written Essays - 750 words

Conflict resolution - Essay Example The subject of conflict resolution is and will always remain vital despite the organizational philosophy adopted for mediating worker-worker relationship (Daniel, 2001). Furthermore, because of increased global competition and attendant demand to increase profitability by reducing the bottom line; it is a fact worth noting that conflict in the modern workplace is more than ever likely to be attributable to both in-fighting over limited resources bases within and between firm units and lessened opportunities for stable employment(Daniel, 2001). In writing about conflict resolution, Daniel discussed about three conflict resolution theories which include: power contests, rights contest and interest reconciliation. In this paper, the main focus will be on interest reconciliation as a way of resolving conflict. In trying to understand ways for resolving conflict, the paper will use the 1926 United Kingdom general strike as an example. Discussion Interest reconciliation, according to Danie l, is one of the best methods for solving either personally or at organizational level. The interest reconciliation theory involves a crucial step of recognizing potential for conflict of interest. In many instances, effective conflict resolution can make a difference between negative and positive outcomes (Daniel, 2001). The following is some viable steps that arise from interest reconciliation as a way of resolving conflict, as lifted from the works of Daniel (2001). This mostly applies to organization or government institutions as the case of 1926 UK conflict. Develop a clear policy on disclosure, so that all the stakeholders know what outside interest must be divulged. This is necessary because sometimes affected parties might have not recognized the conflict or did not reveal it in good time. Distribute this information or policy to each and every that is affected by the conflict either directly or indirectly. This will make the information available to the world at large. Keep the policy proportionate. For example, it may arise that a person who has a conflicting interest should just dislodge himself from a decision-making process or a particular meeting. The next step is to develop a clear policy that will handle the situation by ensuring that a person does not disclose conflicting interest. The 1926 UK general strike was a general strike that lasted nine days. It was a conflict between general council of the Trade Union Congress (TUC) and the British government. The main area of conflict was the demand by the TUC to force the government to prevent the wage reduction and worsening conditions for 800,000 locked-out coal miners. The workers maintained resistance for a few months before their own economic demands forced them to go back to the mines. On May 1926, the trade union congress announced that the strike was called off after a return to work formula was developed between them and the British government. This was after thorough consultation with the concerned parties and after some interest has been satisfied. As can be noted, the above example is true description of how interest reconciliation can be used to resolve conflicts. Both the TUC and the British government had different interest at first. However, with the emergence of conflict, they were forced to reconcile their

Nokia mobile services and applications Essay Example | Topics and Well Written Essays - 500 words

Nokia mobile services and applications - Essay Example With regard to social mobile services, Nokia has developed numerous mobile services applications as part of its â€Å"mobility in society drive†. The purpose of these services is to increase accessibility to mobile services and applications in emerging markets and to marginalised sectors of society. The mobility in society drive includes the following categories: The education tools of Nokia are intended to increase ways for student accessibility to learning. A prime example of this is the Nokia mobile learning for Mathematics in South Africa through collaborations with the South African government and the Nokia Siemens Networks. Another educational mobile service is a partnership with the Pearson foundation to provide schemes where students between 11and18 can use mobile devices and services to film, mix and edit through collaboration. The Nokia data gathering solution is targeted towards helping organisations accurately collect data on vital issues such as disease outbreaks or disaster relief initiatives via mobile. The data gathering software is open source and available for everyone free of charge and can be used for multiple purposes such as questionnaires, surveys and GPS geo-tagging. Accessibility mobile services provided by Nokia have been developed to service the more marginalised aspects of society. Nokia states that approximately one fifth of the world’s population lives with a recognised disability and there is also and increasing ageing population. Therefore, Nokia has developed mobile services to address accessibility concerns such as enhanced voice functions, a Braille reader and video calling enabled with sign language calls. The financial services applications are a direct result of increase in mobile users and Nokia consumer research has indicated that many consumers in emerging markets have indicated that they would like to connect to the internet